+971 42653969 +971 543055111 Office 2203, The Tower Plaza Hotel Sheikh Zayed Road - Metro Station - near Emirates Towers - Dubai

Privacy Policy

This privacy statement (the “Policy”) outlines how Highgate Consultants, its related companies, and affiliates (collectively, “Highgateconsultants”) acquire, utilize, preserve, and disclose personal information. It also describes how you can have access to your own personal data.

This policy, which is applicable to both personal information and aggregate data that we collect on the Highgateconsultants website https://highgateconsultants.ae/ (hence the “Website”), should be read in combination with those terms.

Where this Policy refers to “we”, “us” and “our” we mean Highgateconsultants, and where this Policy refers to “you” and “your” we mean the user of the Website.

You undertake, including but not limited to, that viewing, using the Website, obtaining any goods or services from us you shall be deemed to agree to this Policy. Should you fail to comply to this Policy, then you must refrain using or accessing the Website.

1. Information Collection and Usage

While using our website, you might be asked to give us certain personally identifying information that will allow us to get in touch with you or identify you. So, we could compile two different kinds of information on you:

(a) Personal information

Personal data, such as your name, address, phone number, email address, date of birth, and payment information, may be obtained from you when you freely supply it through the following, including but not limited to:

I.          registering and creating a membership account;

II.         participating in surveys and other promotions available on the Website;

III.        communicating with us through the Contact Us information provided on our Website or through the Customer Service Live Chat or via telephone;

IV.        interaction with us on our social media platforms (such as Facebook, Instagram, Twitter, LinkedIn) or Website;

V.         other sources such as third parties where it is reasonably necessary for our normal business practices to do so; and

(b) Aggregate information

The systems at Highgateconsultants produce aggregate data, which is unrelated to you personally. Every time you use a Highgateconsultants product or service, we automatically receive and store information and data from your browser or device on our server logs. This information and data may include your IP address, device identification information (please see “Cookies and Tracking” below), the type of browser and/or device you’re using to access our services, and the page or feature you requested. Highgateconsultants uses this data to improve our Products and/or Services. For instance, we can use the information to better design the Website for visitors and determine which Products and/or Services they might prefer, which will enhance their user experience.

Failure to provide necessary personal information when requested may result in certain services not being available to you. Highgateconsultants may collect additional information from you in relation to promotions, and also any information you provide when corresponding with Highgateconsultants such as through Customer Service Live Chat, and participation in surveys.

2. Disclosure of Information

Highgateconsultants shall use the personal information it collects: 

I. to confirm your identity and help you if you lose track of your password or login information for any registration services offered by Virtuzone;

II. to aid in providing the services you have asked;

III. to give you more details on other websites and services that Virtuzone believes you would find interesting;

III. to conduct direct marketing, market research, and surveys, as well as for future marketing, promotion, and publicity reasons;

IV. to conduct direct marketing, market research, and surveys, as well as for future marketing, promotion, and publicity reasons;

V. for internal use, the creation and maintenance of our websites, data analytics, and adherence to our legal duties, rules, and regulations;

VI. for ensuring that the information displayed to you is the most pertinent to you and your interests;

VII. to stop and catch any fraud or misuse of the information; and for any other use that you approve.

3. Use of Information

Highgateconsultants may disclose Personal Information about you provided you have granted authority for the following:

I. To share information with our worldwide affiliates, licensees, and joint venture partners in order to accomplish the goals outlined in this privacy statement;

II. Any data it collects about you to third parties in order to provide you with the services you require;

III. Information gathered via tracking and other sources that do not individually identify you;

IV. When Highgateconsultants sincerely believes that it must comply with a legal requirement or court order, it may disclose your personal information to third parties; or

V. Your authorized personal information to third parties shall be obtained at the time of collecting the information from you.

4. Cookies & Tracking

The “Cookies and Tracking” file used by this website, which is downloaded to your computer’s hard drive, can record information about your IP address, operating system (such as Microsoft Windows, Mac O/S, or Linux), browser (such as Internet Explorer, Safari, or Firefox, as well as the version of the Browser), locale (to identify the nation from which you are accessing the Website), and other user data. (e.g. your username).

Highgateconsultants may utilise data from cookies for the following purposes:

I.          track traffic patterns to and from the Website;

II.         ensure any advertising is being shown to the most appropriate person; and enable you to enter the Website and use certain services and to visit registered user only areas of the Website.

You may opt to deactivate cookies in your browser or erase existing cookies from your computer if you don’t want to accept them. It is not necessary to have cookies enabled in order to use the website, but cookies may be needed in order to log in and access personalised or secure content. If cookies are deactivated, certain websites might not work correctly.

The terms of service and this privacy statement of Google are both adhered to by Highgateconsultants while using Google Analytics. The data produced by Google Analytics, including the user’s IP address, must be sent to and kept by Google on American servers. No personal information is included in or connected to the data gathered by Google Analytics. Google won’t divulge the data obtained to its other tools and products. The information gathered enables evaluation of how this Website is used, analysis of user behavior, and enhancement of the user experience. To learn more about Google Analytics opting out, visit https://tools.google.com/dlpage/gaoptout.

5. Content Providers, Advertisers, and Partners

This Privacy Policy shall not applicable to other third-party websites to which we may link, or to other companies or persons who may be listed as third-party contacts or suppliers on this Website. Highgateconsultants is not responsible for the data collection practices, privacy policies or the contents of other websites other than this Website, including any other websites that are accessible via a link from this Website. You should contact the operators of that particular website(s) directly should you wish to enquire about their privacy practices and policies before providing your personal information to any third party.

6. Opting In & Out

If Highgateconsultants intends to collect, use, or disclose your personal information in a manner that differs from those described in this privacy statement, Highgateconsultants will provide you with the following choices:

I. choose not to participate in some interactive areas or get certain services; or

II. choose to consent to being contacted by Highgateconsultants for certain purposes, such as beta testing, announcements of new Website features, or marketing initiatives.

7. Protecting your Personal Information

Highgateconsultants values the protection of your private information. To safeguard the personal information you provide on this website against accidental, unlawful, or unauthorized destruction, loss, alteration, access, unauthorized disclosure or use, and other unlawful forms of processing, we adhere to industry standards and implement reasonable administrative, technical, and physical security safeguards. We employ a number of security measures, such as secure servers, to safeguard your personal information. Before leaving your browser, all of your personal information, including your credit card information, is encrypted using industrial-strength TLS 1.2, ECDHE_RSA with X25519, and AES_128_GCM.

Highgateconsultants offers secure online credit card transaction authorization using VeriSign’s online payment gateway. Internet consumers may conduct e-commerce more safely thanks to the services offered by VeriSign, Inc., a market leader in digital trust services. VeriSign manages the entirety of your credit card transaction with your bank and notifies Highgateconsultants of the approved transaction. Your payment card information is not stored on Highgateconsultants’s servers or anywhere else online.

Highgateconsultants shall keep these measures under review and enhance them from time to time as necessary. It is important for you to protect against unauthorized access to your login information, including your password. No method of transmission over the Internet, or method of electronic storage, is 100% secure, therefore, Highgateconsultants shall not guarantee the absolute security of your personal information and shall not be held liable.

8. Disclosure of Information Overseas

Your acquired personal information may need to be transferred to nations other than the one in which you initially gave it. It’s possible that these nations don’t follow the same data protection regulations as the nation where you gave the information. Highgateconsultants will secure your information as outlined in this Privacy Notice when we send it to other nations. We may also provide law enforcement, regulatory, and governmental entities with your personal information as necessary or authorised by law for security and customs purposes.

9. Accessibility

We are committed to ensuring that disability should not be a barrier when seeking legal advice. Our website has been developed using various accessibility testing software and aspires to meet the double A standard of compliance. This ensures that www.highgateconsultants.ae meets the guidelines established by the World Wide Web Consortium’s (W3C) Web Access Initiative (WAI).

10. Acceptable Use

What’s in these terms?

This acceptable use policy sets out the content standards that apply when you upload content to our site, make contact with other users on our site, link to our site, or interact with our site in any other way,

Who we are and how to contact us

Highgate Business Management Co is a Dubai mainland registered company. We are based at The Tower Plaza Hotel, Office No 1301, Sheikh Zayed Road, Opposite Emirates Tower, Near Metro station, Dubai.

To contact us, please email info@highgateconsultants.ae or telephone our main office number on +971 42653969.

By using our site you accept these terms

By using our site, you confirm that you accept the terms of this policy and that you agree to comply with them.

If you do not agree to these terms, you must not use our site.

We recommend that you print a copy of these terms for future reference.

There are other terms that may apply to you

Our Terms of Website Use also apply to your use of our site.

We may make changes to the terms of this policy

We amend these terms from time to time. Every time you wish to use our site, please check these terms to ensure you understand the terms that apply at that time.

Prohibited uses

You may use our site only for lawful purposes.

You may not use our site:

In any way that breaches any applicable local, national or international law or regulation.

In any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect.

For the purpose of harming or attempting to harm minors in any way.

To send, knowingly receive, upload, download, use or re-use any material which does not comply with our content standards.

To transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam).

To knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.

You also agree:

Not to reproduce, duplicate, copy or re-sell any part of our site in contravention of the provisions of our Terms of Website Use.

Not to access without authority, interfere with, damage or disrupt:

any part of our site;

any equipment or network on which our site is stored;

any software used in the provision of our site; or

any equipment or network or software owned or used by any third party.

Breach of this policy

When we consider that a breach of this Acceptable Use Policy has occurred, we may take such action as we deem appropriate.

Failure to comply with this Acceptable Use Policy constitutes a material breach of the Terms of Use upon which you are permitted to use our site, and may result in our taking all or any of the following actions:

Immediate, temporary or permanent withdrawal of your right to use our site.

Issue of a warning to you.

Legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach.

Further legal action against you.

Disclosure of such information to law enforcement authorities as we reasonably feel is necessary or as required by law.

We exclude our liability for all action we may take in response to breaches of this Acceptable Use Policy. The actions we may take are not limited to those described above, and we may take any other action we reasonably deem appropriate.

Which country’s laws apply to any disputes?

If you are a consumer, please note that the terms of this policy, its subject matter and its formation are governed by Dubai law. You and we both agree that the courts of Dubai will have exclusive jurisdiction.

If you are a business, the terms of this policy, its subject matter and its formation (and any non-contractual disputes or claims) are governed by Dubai. We both agree to the exclusive jurisdiction of the courts of Dubai.

11. Holding, Correcting and Updating Information

Your information shall be collected and managed for the purposes stated in this Privacy Policy. Highgateconsultants may allow other third parties to have access to your information, but only for the purposes set out in this Privacy Policy. Highgateconsultants shall take the measures necessary to ensure that your information is treated securely and in accordance with this Privacy Policy.

We offer you the ability to correct or change the information collected at any time and as often as necessary, with the exception of certain data fields which are restricted data fields and shall be marked as such on your account – for example, your country of residence. Where you wish to amend a restricted data field or if you have any questions about how Highgateconsultants services work or regarding this Privacy Policy, please contact Highgateconsultans Customer Service Live Chat team.

12. Amendments

Highgateconsultants reserves the right to change this Privacy Policy at any time and without providing you notice of such changes. You undertake that your continued use of the Website constitutes your acceptance of the modified Privacy Policy, and you agree that all previous versions of the Privacy Policy are superseded by the modified version.

13. Acceptance

By using Highgateconsultants’s website, you signify your acceptance to this Policy.

14. How to Contact Us

If you have any questions or comments regarding our privacy practices, you may opt to contact us via https://highgateconsultants.ae/contact-us/